Digital Strategy Agency - TopLine Comms

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Digital Strategy Agency

Digital Strategy Agency
Why do most companies we speak to need a great digital strategy agency? Because the process of developing your digital strategy is complex. If you’re like many organisations that come to us, this task seems overwhelming, so instead you’ve dabbled in digital marketing, trying different channels and activities without ever really managing to turn your strategy into leads. Or, you’ve been successful in the past but it’s time for a change and you need some expert support.
 
A successful digital strategy requires a deep understanding of your business, clear insight into how your target audiences think, an overview of competitor activity, familiarity with all potential channels (e.g. online media and social networks) for reaching prospects, and the creativity and diligence to bring it all together into a measurable plan that generates results.
 
Digital strategy agency


The process

Our process begins with a conversation where we develop an in-depth understanding of your business and your objectives. We then research your target audience and establish what is preventing them from buying from you. We analyse every channel for reaching them and work with you to set clear KPIs and design a strategy that will ensure you achieve them. If you’re like most of our clients, your website will be at the centre of your digital strategy – we are experts at managing website builds and at maintaining websites to ensure they deliver an ever-increasing stream of traffic and leads. 

Developing your digital strategy takes two months and will include a combination of the following:

 
  • Persona development: if you don’t know the challenges your customers face then you cannot market to them. You also need to know what motivates them and how they search for and digest information, including the media they consume and the social channels they use. Proper persona development is fundamental to every successful strategy.
  • Knowledge building: we speak to your sales team and your senior leadership team to gain an understanding of the business. This includes getting a handle on your sales process, what your customers are looking for and any barriers to purchase they face, so we can design a strategy that overcomes them. We will also use these conversations to inform content angles that help overcome your prospects’ pain points. 
 
  • Content planning: we look at your existing content and your untapped resources, before planning the content you will need to help you sell more. This might include a series of in-depth landing pages designed to help you rank for specific lead generation keywords or guides for prospects designed to help you capture valuable contact details.
 
  • Onsite/offsite audit: fall foul of search engine algorithms and your business will struggle to ever be found by anyone. We give your website the once over and consider over 50 different factors that will affect its ability to generate leads. Then we plan fixes in the overall strategy. 
 
  • Keyword research: still a search marketing staple, our keyword research takes into account the strength of your site versus your competitors’ and looks at the short and long tail keywords you should be competing for.
   
  • Competitor review: are your competitors using marketing automation? How effective are their social profiles as lead generation channels? Where do they rank and which keywords are they interested in? How authoritative are their websites? We know the questions you should be asking. 
 
  • Traffic analysis: where does your traffic come from? What’s the best performing channel in terms of conversions? Have there been any big increases/decreases across channels? Which sites refer traffic to you? If you don’t know this at a basic level, then you have no foundation upon which to build a strategy. 
 
  • Tech setup: if like a lot of our clients, you decide to power your marketing strategy using marketing technology, then we can advise on the tech stack and CRM integration, before helping you develop the proper processes. We can even do your website project management for you. 
  • KPI setting: we’re only interested in the KPIs that will make an actual difference to your bottom line. This might be your share of voice vs your competitors in target media, it might be the size of your lead database or it might be the number of inbound leads generated in a set time period. We help you establish the right KPIs and make sure you know how to reach them.

The result

We take all of the above, prioritise activities across a 12-month period, put tactical timelines in place, and then present the completed strategy to your internal teams so they can implement it, OR we execute it ourselves - your choice.

Our digital strategy agency team consists of Google-certified search marketing experts, HubSpot-certified inbound experts, and award-winning PR and content marketing experts. 

Our work has won 11 awards in the last few years, and over 40 clients have seen fit to endorse us. We’ve been applauded on the Recommended Agencies Register as a leading integrated marketing agency and PR Week recently named us as one of their top public relations firms

If you’re looking to scale you need a digital strategy agency that knows what it’s doing. Contact us today, to discuss your strategic requirements. 
 
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